Village of Plain City closing offices but remains operational


(Posted March 15, 2020)

The Village of Plain City issued the following special announcement:

The Village of Plain City is currently making operational changes in response to the ongoing coronavirus (COVID-19) situation. In an effort to keep operations functioning effectively and protect both the community and village staff, we are implementing the changes outlined below. The measures being implemented align with the social distancing recommendations made by the State of Ohio and local health department authorities.

Effective Monday, March 16, village offices will be closed to the general public, but fully operational.

– We ask that residents communicate any questions, concerns or daily business by phone or e-mail. Main phone: 614-873-3527. E-mail:

– If you usually pay your utility bill in person, your payment should be deposited in the overnight deposit box in front of the Water Department office at 213 S. Chillicothe St. The village encourages residents to utilize the online utility payment system. Instructions are on the village website,

– Income tax payments, as well as permit applications, may also be deposited in the overnight deposit box in front of the Water Dept. office at 213 S. Chillicothe St.

– The Police Department has cancelled all activities and outreach programs until further notice.

The village will continue to closely monitor this situation and may adjust the timeline of these measures as needed.

“Being prepared to effectively continue operations and keep our community safe and in good health are the priorities at this time,” said Nathan Cahall, Plain City village administrator. “While we realize there might be some minor inconveniences, we hope that the community understands the importance of being cautious at this time and following the guidelines set by the State of Ohio and the Department of Health.”

Preparedness Protocol and Communication

The village administration has been actively monitoring the events occurring nationally and locally due to the spread of COVID-19. As the provider of important services such as police protection, water and sewer services, we are implementing thoughtful and thorough protocols that will preserve the health and safety of our community. Our goals through this health crisis are:

  • Protect employees and their families from being infected or spreading COVID-19.
  • Maintain critical and necessary village services for the community through this public health crisis.

• Attempt to prevent or eliminate the infection or the spread of the COVID-19 to our community, and in particular, to our at-risk population. At-risk individuals, as defined by the Centers for Disease Control, are older adults (60 yrs+), and those with current health conditions such as heart issues, diabetes, lung issues, etc.

• Provide effective communication through various outlets, including the village website, social media and the village app.

Protocol Implementation

  1. People who have business with the village are urged to do so by phone or email if possible.
  2. The village is restricting business travel for employees and is advising staff to avoid non- essential meetings.
  3. The police department will continue normal operating procedures, but some non-emergency calls may be handled via phone. Officers are provided with personal protection equipment for use when warranted.
  4. The village has developed contingency plans for essential personnel to ensure that operations remain viable in the event of an outbreak. These contingency plans include identifying personnel who can fulfill their job responsibilities remotely.
  5. The village is in constant communication with Pleasant Valley Joint Fire District and continues to coordinate efforts, support and responses as the situation develops.


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