Southwest Public Libraries expands service

Southwest Public Libraries (SPL) has launched expanded access and services at both of its locations (Grove City and Westland), welcoming patrons for a number of in-building services. Patrons who visit the library can now enjoy the following services anytime during service hours:
•Browsing of the library’s full collection.
•Computer access (one session per day up to one hour).
•Self-serve printing, copying, scanning, and faxing.
•Self-serve holds pickup or no-contact holds pickup.
•Outdoor bookdrop returns 24/7.

Self-serve vs. No-contact Holds Pickup:
Patrons may come in anytime during service hours to pick up and check out their own holds (self-serve) or may continue to request no-contact pickup by calling 15 to 20 minutes before planned pickup arrival to allow staff time to prepare items.

Masks are required while in the building. The library is operating under limited occupancy, and brief visits are encouraged at this time to allow everyone an opportunity to visit. Service hours remain Monday, Tuesday, Friday and Saturday from 10 a.m. to 5 p.m., and Wednesday and Thursday from 12 to 7 p.m. The facilities are closed on Sunday.
Meeting and study room use remain paused at this time.

The library has offered no-contact services and holds pickup for much of the past year, adapting services according to health developments. Serving safely remains the library’s priority, and SPL continues to follow all recommendations from health authorities. Improved health conditions and careful preparation enabled the library to safely launch expanded services earlier this month. Implemented safety measures include changed layouts and service procedures to support social distancing, increased cleaning and sanitizing of high-contact areas, precautionary quarantine of all returned and incoming materials, and the installation of new air purifying units within the HVAC systems that work to kill and remove viruses, bacteria, and other contaminants.

“Staff are so pleased to be able to serve patrons face-to-face again and to hear and witness the whoops and squeals of joy from excited patrons when they discover our buildings are now more widely accessible,” said Michele Lowe, assistant director of the Westland Area Library. “We totally get it. We love the library too and have eagerly anticipated when it would be possible to expand in-building services. It warms our hearts to see the computers in use, people browsing through the stacks, and scenes like the one from earlier this week of a father helping his young daughter choose a big stack of books to take home.”

In addition to in-building services, the library continues to offer a variety of no-contact or low-contact services, including:
•Digital Library 24/7 featuring eBooks, eAudiobooks, eMagazines, music, movies, and more.
•Online research, DIY, and business resources.
•Grab and Go Book Bundles featuring themed or personalized bundles for quick grab and go. (Request a personalized bundle here Kids, Teen/Adult.)
•Weekly Take & Make craft and activity kits for youth and adults.
•Virtual Programming and Virtual Storytime presented via Facebook or YouTube.

Find more details about these services here or learn about upcoming kits and programs via the library’s web calendar, Facebook events, or Happenings newsletter.

Southwest Public Libraries serve southwest Franklin county and surrounding areas through its two branches, Grove City Library and Westland Area Library. SPL seeks to serve as the community’s center for lifelong learning by connecting visitors with resources, technology, and programs to educate and inspire.

The library system provides access to millions of items through a consortium partnership with 17 central Ohio libraries and is currently offering an array of both in-building and no-contact services to serve the community safely and innovatively.

Visit for more information or connect with SPL on social media: Facebook @SPLFranklinCountyOH and Instagram @southwestpl.

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