New locker service adds convenience for Mid-Ohio Food Collective clients

Messenger photos by Dedra Cordle
Brad Draper, senior vice president of operations with the Mid-Ohio Food Collective, proudly showcases the interior space of one of the 72 refrigerated lockers that are now available for customers to use at the Mid-Ohio Market at Norton Road. Believed to be the first of its kind in the state, the lockers will allow customers to order fresh produce and other perishable items while giving them the flexibility to be able to pick up those orders at a time that is convenient to their schedules. According to Draper, customers can use the system free of charge by ordering online at, scheduling a pick up time, and then they will be assigned a locker number and a PIN number for when they are able to retrieve their secured orders. Matt Habash, the president and CEO of the Mid-Ohio Food Collective, said at the service launch event on Oct. 10 that they hope to be able to install more refrigerated lockers at their markets and in the more rural areas of the state sometime in the near future. The Mid-Ohio Market at Norton Road is located at 620 Norton Road.
Mid-Ohio Food Collective representatives and their partners with the Emergency Food Clearinghouse Food Pantry of Pickaway County and Humana Healthy Horizons in Ohio cut the ribbon to celebrate the launch of the new service. Pictured from left to right are Brad Draper, Matt Habash, Bradlie Pokrandt, director of the Emergency Clearinghouse Food Pantry of Pickaway County, Carol Riffle, senior project manager of data insights at MOFC, and Kathie Mancini, regional president at Humana Healthy Horizons in Ohio.

Mid-Ohio Food Collective (MOFC) is launching a new service allowing customers to conveniently pick up healthy foods – secured in a refrigerated locker – at times most convenient to them. Similar to secure pick-up locker systems used by some upscale grocery stores, the new service will let shoppers access fresh produce and other perishable items for free and at times that work for their schedules.

The refrigerated locker service for customers is the first of its kind for MOFC and will be located at the Mid-Ohio Market at Norton Road (620 Norton Road) on Columbus’ far westside. The service will be free to qualifying shoppers and is designed for people who cannot otherwise access MOFC’s network of food providers in the area. After customers order online, they are assigned a locker number, a pick-up timeframe, and a PIN to access their food. Orders are kept safely refrigerated and secured until customers arrive.

“This system will make it easier for working families in Columbus to get fresh, healthy food at times that work for their busy schedules,” said Mid-Ohio Food Collective President and CEO Matt Habash. “When healthy food options are convenient, more people can use and benefit from them. The result is better health outcomes for the community.”

The refrigerated lockers installed at the Mid-Ohio Market at Norton Road were made possible by an investment from Humana Healthy Horizons, a health plan that manages Medicaid benefits for nearly 95,000 Ohioans. Humana Healthy Horizon’s partnership with MOFC includes commitments of more than $1.25 million focusing on “food is health” initiatives to end hunger by addressing social determinants of food insecurity and poverty.

“Humana Healthy Horizons is committed to eliminating the barriers that impact the health of the communities we serve,” said Kathie Mancini, vice president, Humana Healthy Horizons – Ohio. “By working with MOFC on vital programs like this one, we can help ensure everyone in the mid-Ohio region has access to healthy, nourishing food.”

MOFC and Humana Healthy Horizons held a public launch event at the Norton Road market Oct. 10. The locker service has been in a test phase with a limited number of customers for several months. The launch event marked its availability to the wider community with capacity to improve fresh food access for approximately three dozen families each day.

Mid-Ohio Food Collective is the largest hunger relief organization in central and eastern Ohio. Learn more at

Previous articleGrove City High School recognized by U.S. News & World Report
Next articleMadison Township Fire Dept. open house


Please enter your comment!
Please enter your name here
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.